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Knowledge base
General Questions about 9 Spaces (2)
New to 9 Spaces? (6)
What actually is 9 Spaces?
How does our free trial work?
Which plan is right for me or my team?
Can I switch my plan later on?
Can I share my account with other people?
View all 6
About 9 Spaces (5)
What is 9 Spaces’ mission?
How can I give feedback?
How can I stay up to date with 9 Spaces?
What does “9 Spaces” stand for?
How can I get in touch with you?
View all 5
Using the platform (2)
Using the platform (11)
How do I find suitable workshops?
How do I save content?
How do I find my way around the platform?
Are the contents also available in English?
What formats are available for 9 Spaces workshops?
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Features (7)
What are Journeys?
What is a transformation journey?
How can I customise Whiteboards for myself?
How do I use a Conceptboard template?
How do I use a Miro template?
View all 7
Login & Account Management (1)
Login & Account Management (9)
I can’t log in. / I forgot my login details.
Where can I find all the information about my subscription?
How do I change my account details or password?
How do I change my payment method and billing address?
Can I change, upgrade, or downgrade my subscription?
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Prices & Invoice Details (1)
Prices & Invoice Details (6)
Do I need to actively renew my subscription?
How often is billing carried out?
Which payment methods are available?
How can I change my payment method?
How can I change my billing address?
View all 6
For Companies (1)
For Companies (7)
Is the Business Plan only available for teams?
How do I implement 9 Spaces?
Are your contents also available in English?
How can I arrange an information call?
What are the advantages of a Business Plan?
View all 7
Trust Centre (2)
Rights & Responsibility (3)
How does licensing work on 9 Spaces?
How can I withdraw from my contract?
How does 9 Spaces contribute to accessibility?
Data Protection & Security (8)
How can my company conclude a Data Processing Agreement (DPA) with NN Publishing GmbH?
How does 9 Spaces handle my data?
Who is responsible for data collection on 9 Spaces?
How do we collect your data?
What rights do you have regarding your data?
View all 8
Community Events (1)
Tool-Party (10)
What is a Tool Party, and is it free?
How do I register for the Tool Party?
Do I need an account to take part in a Tool Party?
I’ve registered for the Tool Party but haven’t received a confirmation.
I can’t make it, need to leave early, or will join later. Whom should I inform?
View all 10